General Email
For all editorial, partnership, and player questions:
geeko@sweepstakescasinoreviews.comResponse Time
We aim to respond to all messages within 24–48 hours on business days. Player complaints about specific casinos are prioritized.
What You Can Email Us About
Sweepstakes Wiz is an independent affiliate review site. We do not operate any sweepstakes casino, we do not hold player funds, and we cannot directly resolve account issues at the brands we review. However, we genuinely want to hear from you on the topics below.
📝 Editorial Tips & Corrections
Spotted an outdated promo code, an expired bonus, or a factual error in one of our reviews? Send us the page URL and a short description of the issue. Our editorial team verifies every report before pushing a correction.
🚨 Player Complaints About a Casino We List
If a sweepstakes casino we review is dragging its feet on a redemption, has gone unresponsive, or has changed its terms in a way that hurts players, please tell us. We take complaints seriously — recurring issues will lead to a downgrade or full removal from our rankings. When you email, please include:
- The name of the casino
- The date you submitted your redemption
- The redemption method (PayPal, ACH, gift card, crypto, etc.)
- Any reference number the casino gave you
- A short summary of what went wrong
We do not share your email with the operator unless you explicitly ask us to.
🤝 Partnerships & Affiliate Inquiries
If you operate a sweepstakes casino and would like to be considered for review, email us with your platform details, redemption methods, supported US states, and KYC turnaround times. Being listed is not for sale — every site that appears on this guide passes an independent test pass first. We disclose affiliate relationships in plain English on every page where they apply.
📰 Press & Media Requests
Journalists, researchers, and academics covering the social/sweepstakes casino industry are welcome to reach out. We are happy to share aggregated, non-personal data on redemption speed trends, common player complaints, and the regulatory landscape across US states.
⚖️ Legal & Compliance
For DMCA notices, takedown requests, privacy concerns under the CCPA or GDPR, or any other formal legal correspondence, please use the same email address and include "Legal" in the subject line so it routes to the right person.
⚠️ A note on what we cannot do: We are not a sweepstakes casino, a payment processor, a regulator, or a customer support channel for any operator. We cannot reset your password, unlock your account, manually verify your identity, or release a stuck redemption. Those tasks must be handled by the operator's own support team.
Need Gambling Help?
If sweepstakes play is no longer fun or feels out of control, please don't email us first — reach out to a trained counselor instead. Help is free, confidential, and available 24/7:
- USA: 1-800-GAMBLER (1-800-426-2537)
- Canada: 1-866-531-2600 (ConnexOntario)
- National Council on Problem Gambling: ncpgambling.org
You can also visit our Responsible Gaming page for self-exclusion tools and additional resources.